Terms of service

Last Updated: July 9, 2025

Welcome to Cartelo (“we”, “our”, or “us”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from https://Cartelostore.net (the “Site”).

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing/shipping address, and other data you provide when making a purchase or contacting us.
  • Order Information: Details of purchases you’ve made including products, payment method (excluding full card details), shipping method, etc.
  • Device Information: IP address, browser type, time zone, referring pages, and device identifiers via cookies and similar tracking technologies.
  • Communication: Emails or messages sent to us.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders, payments, and deliveries.
  • Respond to customer inquiries.
  • Improve the website experience and personalize your shopping journey.
  • Detect and prevent fraud or misuse of the Site.
  • Send updates, promotions, and marketing (only if you opted-in).

3. Sharing Your Information

We do not sell your personal data. We may share your data with trusted third parties to help us operate the Site and fulfill services, including:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping and logistics partners
  • Email service providers (e.g., for order confirmation)
  • Shopify or other platform-related services (if applicable)

4. Cookies & Tracking

We use cookies and tracking technologies to:

  • Remember items in your cart
  • Understand how visitors interact with our site
  • Improve site functionality

You can disable cookies in your browser settings, but it may affect your user experience.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless otherwise required by law.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications

To exercise these rights, contact us at carteloshop1@gmail.com.

7. Security

We implement industry-standard measures to protect your data, but no method is 100% secure. Use the Site at your own risk.

8. Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

📧 Email: cartelostore12@gmail.com